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Vionic Shoes

(Updated: February 20, 2019)

We at Vionic Philippines value customer safety through our privacy policy.

Vionic Philippines collects personal information about you, our customer, for the benefit of using our online services when you use/interact with our website, www.vionicshoes.com.ph.

This privacy policy (the “Policy”) includes the following:

  1. Personal information that Vionic Philippines may collect from its customers.
  2. How Vionic Philippines may utilize your information.
  3. The outcomes of your decisions as our customers in respect to the information you provided us.

Terms and Conditions in Collecting Personal Information

You, our customers, provide your personal information when you connect with us through the website. This includes the following:

  • In creating or updating the personal information you provided through your account on our website
  • Subscribing to our email newsletter
  • In purchasing products from our website
  • Submitting product reviews;
  • Participating in other website-related transactions such as contests and surveys
  • Complying with legal obligations

The following includes the kind of personal data that we may gather from you:

  • Your full name
  • Your email address
  • Gender
  • Birth date
  • Billing and/or shipping address
  • Credit card and/or payment information
  • Telephone and/or cellphone number

We strongly urge you, our customers, to not submit any personal information that you don’t feel comfortable submitting to us.

Terms and Conditions in Using Your Personal Information

Vionic Philippines’ main goal in collecting personal information from you, our customers is to serve our customers, and in improving our products and services that lead to a better consumer experience.

For example, we use personal information to provide products and services to you, communicate with you about those products and services, and enhance your experience on our website. Specifically, your personal information may be used to process transactions, respond to questions, maintain online accounts, send you information about products or services that may be of interest to you, analyze and monitor visitor activity on the Site, provide product recommendations and reviews, publish the results of contests or other promotions, comply with our legal obligations, and develop a knowledge base regarding customers using our website, including through data analytics.

In addition, we may combine your personal information with, or match your personal information to, information that we receive from other sources, including from third party business partners. For example, we may use third party information to confirm contact information.

We may use the personal information that you provide us to send you communications inviting you to participate in various programs, like surveys. We may also send you promotional communications and other offerings to thank you for your feedback or participation in our activities, or to share new product launches or sales events through promotions or emails.

How We May Share Your Personal Information 

Vionic Philippines may share your personal information with others for a number of reasons. We may share your personal information to process your requests, to in turn provide you with information regarding our products and services, all in compliance with the law and our rights.

We also may share your personal information with our affiliated companies, brands, businesses, licensees, distributors, and other similarly involved parties.

Examples of how we may share your personal information include the following:

With Service Providers, Business Partners, and Vendors: If you purchase goods through our website, we will have to provide credit card information to our credit card processor for payment purposes. We will also have to provide your name and address to the courier. Similarly, we may share personal information with designers, manufacturers, distributors, licensees, marketing and advertising partners, and parties that provide services for the website in accordance with this Privacy Policy.

To Comply with Law or to Protect Our Rights:  We may disclose your personal information as required by law only when necessary such as to comply with a regulatory requirement, judicial proceeding, court order, or legal process served on us, or to protect the safety, rights, or property of our customers, the public, or the company itself.

To Our Staff: Vionic Philippines may disclose your personal information to our brands, subsidiaries, and affiliates; and their agents and employees.

Security

No security program is impenetrable and criminals have proven adept at circumventing widely adopted security safeguards. So, we cannot always guarantee the security of personal information. There are unavoidable risks in shopping online.

Any user or third party accessing our website or services is responsible for its own use of the website and the services. We are not responsible for any third party’s actions or its security controls with respect to information that third parties may collect or process via the website, services, or otherwise.

Cookies and Other Tools That May Collect Information About You 

In addition to personal information you may provide directly to us, Vionic Philippines and its business partners may collect and store information about you and your use of the Site through cookies, tracking pixels, and other technologies (collectively, the “Tools”).

Cookies are small text files that are stored by your browser on your computer’s hard drive. We collect, use, and modify this information to better understand, customize, and improve your experience with the Site and other websites, services, and offerings, as well as to manage our advertising.

For example, we use web analytics services that leverage these Tools to help us understand how visitors engage with and navigate our Site, e.g., how and when pages on the Site are visited and by how many visitors.

We are also able to offer our visitors a more customized and relevant experience on the Site by delivering, through the use of these Tools, content and functionality based on your preferences and interests. If you have provided us with personal information, e.g., through a registration or a request for certain materials, we may associate that personal information with information gathered through the Tools.

This allows us to offer increased personalization and functionality.

Notice on “Phishing” 

“Phishing” refers to a scam focused on stealing personal information, including your own. Upon receiving an email that looks like us requesting for personal information, please don’t reply. We will never request for personal information, namely username, password, credit card information, or the like through email.

Privacy Policy Updates

In the future, we may update this Policy. Any changes are made effective upon publishing on this website. We will also be making slight changes without notice that have no significant effect on the use of personal information. With this, we highly encourage our customers to periodically review this website to stay informed on our latest changes to our privacy policy. This Policy has been updated as of the listed date above.

Additional Information/Questions 

If you have any inquiries and clarifications about this policy, you may refer to our contact details below:

Vionic Philippines
23 Guerilla St.
Barangay Sto. Niño, Marikina City
Philippines 1800

 

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Contact Number: (02) 941-7877 loc 811
Business Hours: Monday to Friday (except holidays) 8 AM to 5 PM (Philippine Standard Time)

Give us a Ring

+63(2) 941-7877 / +63(2) 941-5159
Monday – Friday 8am – 5pm

Drop us a Note

customercare@shoemakers.com.ph